Willow Newel Post

You can sign up at anytime.

If you join between the 1st and the 20th of the month, you’ll receive that month’s dispatch. If you join after the 20th, your first envelope will arrive with the following month’s release.

Once you’re subscribed, Ghost Town continues to arrive each month automatically until you choose to leave.

All dispatches are prepared and sent at the end of each month.

When your envelope leaves the studio, you’ll receive a notification email confirming it’s on its way.

Ghost Town is sent through regular postal mail (untracked) as a sealed letter.

Typical arrival times:

• United States: approx. 1–2 weeks
• International: approx. 4–6 weeks

Occasionally, letters move more slowly through the postal system than expected. If yours seems unusually delayed, reach out and I’ll do my best to help.

You can manage everything directly through your customer portal: address, billing details and cancellations.

If anything feels unclear or doesn’t work properly, you can always email me and I’ll sort it out with you (houseofviridian@gmail.com)

Billing happens on the same date you originally subscribed.

For example, if you join on the 11th of the month, you’ll be billed again on the 11th of each following month.

To avoid being charged for the next cycle, make sure to cancel before your next billing date.

All Ghost Town Mail Club subscriptions are final.

Because each dispatch is prepared, assembled, and shipped on a set monthly cycle, we’re unable to offer refunds once an order has been placed.

If something arrives damaged or there’s an issue with your order, please reach out directly and I’ll make sure it’s taken care of.